E Savage questions

[Big Dan]

I would like to know if the rear diff is the same in the savage as the esavage? I got an e savage and was happy with it until the rear diff that connects to the axle broke. I had the truck a week and never did any serious beating on it. I called HPI and they told me I was S.O.L. So I do not think I will be buying from them again. I would like to fix this truck,I do like it. But no one around here carry's Esavage parts just savage parts. So I am trying to figure out if they are interchangable?

Thanks

 

[beason]

they should be, pull up the exploded view and see if the part numbers are the same, what part broke? i may have a spare you can try. lmk

 

[Big Dan]

Here are some pics of the part I need. I don't think the savage and the E savage are the same.

 

[beason]

thats a negative, the savage has cups like this

sorry bro!

hpi should replace that. try again, mayby you got a douch on the phone.

 

[Big Dan]

Yeah I saw the blow up views and they don't match up. And yes I do think HPI should replace this. But according to there customer service I need to send it in, and if they were not at fault then it would be sent back to me. I Just don't think I should pay for the shipping on this to them. Since as you can plainly see it was a defect in the product itself. So I have to spend ten dollars to send this to them wait about 2 weeks and hopefully get a new one. Or go to the store order it and wait a week and pay 30 bucks. So either way I get hosed. That is why I am not to happy with HPI...

 

[beason]

send them just the part that broke, in a padded envelope, for like 2 bux
i sent them a message stating i didnt receive the new diff stuff in my savage x and next thing i know there is a package on my stoop. there normaly very good about that kinda stuff. try emailing them. they can't tell you no then

 

[HeartBreak]

Yah, HPI is usually VERY good about their customer service. I sent 'em a motor that had some punched-thru crankcase holes, and they sent me a whole new motor. It cost me about $6.50 to send it to 'em, and the turnaround was about a week. I'd definately send them that ring gear in a padded envelope. Meanwhile, you might want to put a shim on the pinion gear (the small gear that turns that assembly), to tighten the mesh. That should prevent that from happening again.

 

[Supernitro17]

i actually broke this part over christmas break. the diff output shaft... I've just had the truck sitting since then and I've been missing driving it. i think ill email them too.

 

[silverback]

hpi has been very good to me i had a bad 3 speed transmission,dog bones and a rear diff from my savage x they replaced everything listed but it did take about 3 weeks to get the stuff they said that they were behind on shipping,other then that they were very helpful.can't hurt to try again