Yeah, I've dealt with some really 💩 customer service in my day. But nothing comes close to how bad banggood CS is. They take the cake, the leftover frosting, and the tub of ice cream along with all the birthday party supplies.
Went through the exact same thing with a boat. The ESC they shipped me looked like it came from the engine compartment if an old dump truck that was burning and leaking oil. The ESC was covered in 1/8" of sludge and grime from god knows what. I told them the ESC was not acceptible, and they...