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I really hope the new programmer solves your problems. Cancer is the worst. You have the right to go off. Hang in there man.

Yeah it's not like Kraken would be out anything. They are the ones that bought the ESC from HW. It would be their place to get the ESC replaced.

Oh man. I'd be filing a claim.

I don't have any HW programmers, but it's worth a shot. See if there is a firmware update for the ESC maybe as well.

Well I hope you get this resolved. Such a bummer man.

That would not appease me. They should send you a new ESC and let you return the faulty one. Especially considering what you paid for this rig. Stay on them. Let us know when to start the boycott 😉

Yeah, if HW doesn't resolve the problem I would be so pissed. It's not like Kraken doesn't have more ESC's to send out to replace the bad one. I wouldn't have hung up the phone with them til they made it right or hung up on me, in which case I'd be filing a claim with PayPal.

Sorry to hear that. Let us know how it turns out so the whole forum can shame Kraken for their terrible customer service 🤬

@STONER RC has a Raminator, but he has the Mega Truck.